Shipping Policy

How long will it take for the order to reach me?


Delivery timelines are shown on the product details page.

What are the shipping charges for delivery outside India?

Free shipping for international orders above USD 200, SGD 250, AED 700 or GBP 150. 

For orders below these values, flat shipping charge apply which is displayed at the checkout page.

Can you provide me more information on duties for delivery outside India?

Most countries are shipped with Delivery Duties Paid, where we collect the Delivery Duties upfront, so that you see complete pricing upfront. Duties & Taxes applicable as per the recipient's address will be shown on the checkout page, once the shipping address is added. In case where we do not ship with Duties Paid, the website will clearly show that Duties are not paid, and the recipient will be liable for all import duties, customs and local sales taxes levied by the destination country. Further, payment of these at the time of delivery is necessary to release the order from customs on arrival. For more information, please write to us at care@coyu.com or whatsapp us at +919266843716.

My order has been shipped. Can I track it?

Once your order has been dispatched, you can track it in the My Order section. We will also send you updates via email or WhatsApp. For any further assistance, feel free to reach out to our customer support team.

What can I do if my order dispatch is delayed?

We strive to deliver your products within the estimated timeframe. If your package hasn't arrived by the expected delivery date, please contact us at care@coyu.com, and we'll work to resolve the issue promptly.